Questions and answers

Press Book a service on this site, pick the service and the day you'd like, and send it. It goes straight to our team, and we confirm the price and a time that suits you. Prefer to talk? Call or message us on WhatsApp at +356 9902 7897. We aim to reply within 2 hours during business hours.

Yes. On the Book a service page, fill in the form and press Book a service. Your request goes straight to our team with the date you'd like, and we confirm the time and price by WhatsApp, phone or email. Add your email to get a copy.

Yes. Press the chat button at the bottom of any page and ask about prices, areas, booking or what to expect. It answers from our team's own information, and for anything specific to you it points you to WhatsApp or a call. Please don't share codes, payment or personal details in the chat.

Either of us. Our complete cleaning kit with professional products and equipment costs €25 extra. You can also use your own products if you prefer a brand or have allergies.

It depends on the size of the space and the service. A typical home clean takes 2 to 4 hours, ironing about 1 to 2 hours per load, and pet sitting as long as you need. We'll give you an estimate when you book.

All major areas of Malta and Gozo, including Valletta, Sliema, St. Julian's, Msida, Gżira and Victoria. Tell us your locality and we'll confirm.

Please give us at least 24 hours' notice: cancelling is free. Cancellations with less than 24 hours' notice, or no-shows, are charged €39. If something urgent comes up, talk to us and we'll work it out.

Yes: weekly, every two weeks, monthly or one-off. Regular clients get priority booking and may qualify for lower rates. Evenings and weekends are possible.

Yes, turnovers are one of our specialties: full clean, fresh linens, bathroom restocking and an inventory check, timed to your check-out and check-in.

Yes, many clients prefer it. We can arrange access with your building management, or you can give us keys after the first visit.

Yes. Band Clean is fully insured and bonded, and all team members are background-checked.

Walks, feeding, medication if needed and plenty of attention, with photo updates so you can see how your pet is doing while you're away.

It depends on what needs cleaning, so it is a custom quote. Choose Sofa, Curtain and Carpet Cleaning on the booking form, tell us what needs cleaning (for example a 3-seat sofa and two rugs) and we send you the price.